Data Analyst @ Golden Gate University

• Developing and deploying dynamic reports and interactive dashboards using Pandas, SQL, and Tableau, enabling datadriven decision making in real-time for senior leadership.
• Designed and implemented predictive models using Python and scikit-learn, significantly improving strategic planning by forecasting trends and outcomes with high accuracy, enhancing overall performance and outcomes.

Product Manager @ Mastercard (via Wipro)

• Customer Parameter Manager: Accelerated the onboarding of Issuer partners and Affiliates to Mastercard's new cloud-native, multi-API parameter configuration platform, increasing the weekly User Onboarding rate by 5X, from 10 users/week to over 50 users/week.
• Elicited requirements from 15+ international stakeholders to create a unified Product Vision, then led a 9-member tech team (consisting of Development, Quality Assurance, UI/UX, Program Management teams) towards Agile implementation of this vision, achieving an 85% Customer Satisfaction (CSAT) score.
• Reduced Time to Market by 30% for External Customers (Issuers and Affiliates) through automated workflows and standardized onboarding procedures. Criteria for Time to Market was for a parameter configuration setup to go Live.
• Boosted API adoption rate by 35% among Internal Customers (Downstream systems) through training workshops, extensive user feedback sessions, and iterative improvements.

Business Analyst @ HSBC (via Infosys)

• Implemented the digital transformation of the Payment engines of 2 countries (UK and Saudi Arabia) by eliciting business and technical requirements from the Users, Subject Matter Experts & other stakeholders and prioritizing them effectively.
• Delivered strategic contributions leading to a minimum of 10% reduction in Capital Expenditures (CapEx) and Operating Expenses (OpEx), while improving dynamic scaling and adherence to data sovereignty standards.

Software Developer @ Lloyds Banking Group (via Virtusa)

• Collaborated with the Business Analyst, QA, Support teams & other developers to implement business requirements by utilizing Java & Oracle SQL to process high-volume, diverse SWIFT payment messages, and reduced traffic by 30%.

MS in Business Analytics @ Golden Gate University, SF

Relevant Coursework: Enterprise Performance Management and Metrics, Big Data Ecosystems, Business Intelligence, Managing Data Structures, Advanced Statistical Analysis with Python & R, ML for Predictive Analytics, Visualization & Communication.

B.E. in Computer Science & Engineering @ Anna University